All orders are shipped from Sydney via Australian Parcel Post, Monday to Friday (excluding public holidays). Orders will usually be dispatched within 72hrs of purchase. All shipping costs are in AUD.
Shipping costs are calculated at checkout.
Kohli Tea endeavours to re-use packing materials whenever possible, from reused bubble wrap to repurposed boxes and cartons. We want to do our bit to reduce waste and help the environment. We use parcel post bags from Australia Post which are recyclable, and if we have to use new cardboard boxes rather than those repurposed, we use 100% recycled cardboard. Because every little bit counts :)
Tea is classed as plant matter. Due to each country's variations and restrictions on importing plant matter, Kohli Tea Emporium does not ship internationally at this stage. But we are looking into it, so keep posted!
Due to health regulations, tea cannot be returned or exchanged. We try our best to provide informative descriptions for each of our teas. But if you are still unsure of whether a particular tea will be the right one for you, please take advantage of our small 2 cup sample packs, or drop us a line at firstname.lastname@example.org. We will be more than happy to answer any questions you may have.